DgcityChina Telecom has upgraded its in-house artificial intelligence assistant with what it calls an agent plus cloud computer model, giving the software a complete Windows-style machine in the cloud to work on rather than relying on the user’s own hardware. The new version, TeleAgent V3.0, was unveiled on November 6 and presented as the first such combination offered nationally by a Chinese company.
The idea solves a practical problem. Today’s AI agents are often limited by the device in front of them — a phone lacks the power for heavy work, and a desktop ties a task to one location. TeleAgent instead runs jobs inside a cloud environment configured like a real office computer, with the processing done remotely. The desktop, mobile and web versions of the app all control the same virtual machine, so a task started on a phone during a commute can resume on an office PC without interruption and without draining the local processor.
The company says the system can handle 3D modeling, document processing, code generation and video editing in the cloud at workstation-level performance. Because the environment runs a Windows-compatible system rather than a stripped-down Linux container, agents can install and operate the conventional office and design software that Chinese workplaces actually use — an explicit contrast with foreign agent products that rely on pre-packaged tools and lightweight sandboxes.
The update also adds shared memory across devices, meaning the assistant retains a user’s preferences, habits and the background to ongoing tasks and can keep older versions of that memory. New connectors link the agent to nine services including QQ Mail, Tencent Meeting and the CamScanner document tool, while companies can publish private skills visible only to their own staff, turning internal procedures into reusable agent capabilities.
Security is a central selling point for a state telecom operator pitching the tool to enterprises. The company says file transfers are encrypted, cloud files are encrypted at rest, and testing across 28 scenarios and 336 cases conducted with domestic security firms produced a 99.7 percent pass rate. In an industry assessment by IDC, TeleAgent ranked third among Chinese enterprise agent products. For office workers, the pitch is simple: the AI colleague finally has a desk of its own.
